Warranty
Your satisfaction and the quality of our products are our priority. Here's everything about warranty, returns and what to do if there's a problem.
Legal warranty of conformity
All our products are covered by the 24-month legal warranty of conformity, as required by European consumer protection law.
30-day money-back guarantee
If you're not satisfied, you can return the product within 30 days of receipt and get a refund of the purchase price.
Product arrived damaged
If the shelf arrives damaged, we take care of everything: we arrange the pickup and send you a new product or, if you prefer, a full refund.
What the warranty covers
- Manufacturing defects
- Material defects
- Non-conformity of the product
- Damage present on delivery
What is not covered
- Damage from incorrect use or mounting
- Normal wear over time
- Modifications made to the product
- Accidental damage after delivery
Material quality and durability
Our shelves are made of powder-coated aluminium, resistant to water, steam and rust. They're designed to last over time, even in humid environments like bathrooms and showers.
Frequently asked questions
How long is the warranty?
The legal warranty of conformity is 24 months. We also offer a 30-day money-back guarantee.
The product arrived damaged, what should I do?
Contact us right away: we'll arrange the pickup and send you a new product or a full refund.
Can I return the product if I change my mind?
Yes, you can return it within 30 days of receipt. Return shipping costs are at your charge.